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Cake day: June 7th, 2025

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  • It’s like product reviews. The people leaving a review are either angry about the product or are so pleased they feel a need to tell the world about it. Most people, on the other hand, just use the product, have a perfectly average opinion of it, and don’t feel a need to tell the world. What makes things seem awful or great is you don’t usually know what percentage of the overall customer base they represent. Fifty bad reviews can be a red flag or noise depending on how many customers there are.