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Joined 2 years ago
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Cake day: June 24th, 2023

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  • True. Jail time would often be overkill, but people need to understand that it’s not acceptable to threaten to take away someone’s livelihood (and often their health insurance) just because the employee is following company policy. That can be a much more serious threat than customers realize.

    In order to refuse service, employees have to feel comfortable doing so. That means being certain that there will be no negative repercussions from management, and that management will back their decision 100%. Service workers shouldn’t have to choose between keeping their dignity or paying their rent.




  • You’re not doing anything wrong. As far as the name caller is concerned, find a way to respond to her politely yet firmly. Don’t sink to her level, or create reasons for others to criticize your behavior, but don’t take her abuse, either.

    Perhaps act surprised if she brings it up again. “I told you that I don’t buy things from bars, and that I’d continue this behavior. What is unclear about that?” You have explained yourself as thoroughly as you need to. Don’t let her put you on the defensive. If she wants to make it an issue, that’s her problem. It’s her turn to explain herself.