Hello.

Unfortunately I deleted my Gmail Account and forgot that my EA Connect account was linked to it. So I have to change my mail address. I tried to contact EA Support in every known way, but EAs support is completely unresponsive to any support tickets…

Im already thinking about to contact my lawyer cause I spend quiet some money in this Account.

Do you know a way to get EAs response to my tickets? Phone numbers? Email addresses?

I would be grateful for any help. Hopefully, the community can help me, while EA decided to spit on their customers.

  • lath@piefed.socialEnglish
    13·
    3 months ago

    No such thing as EA customer support. It only exists on paper. It’s become cheaper to just wait for a lawsuit because you as an individual are worthless to them.

  • inlandempire@jlai.luEnglish
    8·
    3 months ago

    Had the same situation as you, yet to be resolved, thankfully I’m still logged in the ea desktop app, but I basically gave up on ever taking back full control of my account.

  • Domi@lemmy.secnd.meEnglish
    3·
    3 months ago

    Hey, I’m exactly in the same situation as you.

    Only way I can login to my EA account is via Steam. As soon as I try to login on their website, it will send me a confirmation email.

    I don’t own shit on Origin so I don’t really care but let me know if you ever find a solution.

    • UndergroundGoblin@lemmy.dbzer0.comOPEnglish
      1·
      3 months ago

      I also tried it via steam. But guess what… They send the 2FA Code to my mail. I can’t even unlink my EA Account… I would like to play some Bf4 and 1 I bought this Summer sale for 3$. But I cant play them, because I cant login. And I don’t want to create a second steam account just for EA Connect…

      Maybe I should contact Steam and tell them what a shitshow EA is… Maybe they can manage to unlink my EA Account. At least steams Support is pretty solid.

      Edit: I reached out to Steam. I will give an update.