To clarify here, I don’t feel like I’m significantly smarter than most people, but I feel like people have a hard time doing any sort of thinking about stuff. Especially when it comes to verifying “facts.”
To clarify here, I don’t feel like I’m significantly smarter than most people, but I feel like people have a hard time doing any sort of thinking about stuff. Especially when it comes to verifying “facts.”
I’ve always felt like most people lack problem solving skills. Nobody knows how to use Google or just figure things out themselves. Friends often call me for tech support but it’s often very basic things like how to plug in an HDMI cable or how to fix an error that says how to fix it in the error code.
I work tech support too and deal with behavior like this daily. 90% of what I do is simple things that can be found on the first Google result. People open tickets asking how to unmute their microphone in Teams, it’s ridiculous.
I know and have dealt with very highly educated and intelligent people who just can’t do proper thorough problem evaluation and solving, and I don’t mean just hands on practical things, I mean obtaining information, thinking a situation through and coming out with an explanation and possible solutions.
I think it’s really a question of practice in Analytical Reasoning, which people in STEM have lots of because that’s what those domains require (try designing a bridge using persuasing techniques from Business Management and see what happens) so they constantly practice it, but most other areas don’t so people there have little practice in that mode or reasoning (but lots of practice in other ways of thinking).
You see it here tons of times: people who clearly are intelligent and educated arguing via semantics, appeals to emotion and just about a ton of falacies, all of which are noticeable as obviously flawed in logical terms with just a tiny bit of analytical thinking.
One thing I learned from my period of contact with the Theatre world some years ago (pretty much the opposite of what I do for a living), is that there are many ways of being highly intelligent (it was quite suprising for me the intelligence required to be a good actor) and maybe is better not to judge or, worse, to presume.
To sum up everything you said.
error messages thing, man.
I had a user complain that they “didn’t know what to do” with the error message “Your calendar access has expired, please click this button to reconnect. [Big orange button saying “Reconnect”]”
I said “Did you click reconnect?”
“No”
it immediately fixed it.