I remember once seeing an explanation of how us tech people magically know what to do with any program that was like “We don’t. We just look for something that seems vaguely familiar and try clicking it.” Three bars in a hamburger shape? That’s a menu. Oh, look, a cog, that always means settings, what we want is probably a setting. Etc.
I feel this so much it hurts.
Some people are TERRIFIED of devices.
They look at the UI like it’s the cockpit of a fighter plane, with a thousand buttons, some of which make things explode.
Unless they know exactly what to do, they won’t even try anything.
Nevermind that UIs are usually designed to allow a user to figure them out by just prodding at everything and seeing what it does.
I remember once seeing an explanation of how us tech people magically know what to do with any program that was like “We don’t. We just look for something that seems vaguely familiar and try clicking it.” Three bars in a hamburger shape? That’s a menu. Oh, look, a cog, that always means settings, what we want is probably a setting. Etc.
https://xkcd.com/627/