Valve announced a change for Steam today that will make things a lot clearer for everyone, as developers will now need to clearly list the kernel-level anti-cheat used on Steam store pages.
Now if only they could more clearly communicate when games are playable offline.
That’s exactly what Valve did. The automated refund system wasn’t available, but you could request a manual review and cite the added anti cheat; Valve was refunding those who did so.
I’d really like Valve to take an official policy on post-release changes that break games, but for what it’s worth they have not given me any hassle with refunds in these scenarios.
Full agree. I do want some kind of policy for games that introduce anti-cheat both during early access and after release. Bricking a game you paid for should offer some sort of recourse.
Adding kernel malware after the fact should entitle every single owner who requests one to a full refund no matter how long has passed.
That’s exactly what Valve did. The automated refund system wasn’t available, but you could request a manual review and cite the added anti cheat; Valve was refunding those who did so.
I’d really like Valve to take an official policy on post-release changes that break games, but for what it’s worth they have not given me any hassle with refunds in these scenarios.
Full agree. I do want some kind of policy for games that introduce anti-cheat both during early access and after release. Bricking a game you paid for should offer some sort of recourse.