Oh we’re so sorry to hear about your issue but you’ll need to contact the host/renter. Sorry I can’t help you with that, please use our app for quick and efficient communication.

I feel like that response can just be as effective as hanging up on you or not even answering the call. Why the extra steps?

Hey hey … The cell phone lot is confusing. Like it’s also missing the feeling of superiority having saved 1 minute and almost causing accidents when merging.