I’ve had users who had equipment that worked when I came in to help them with the problem. I think what actually happens is that the user, possibly unconsciously, realizes that they have to pay attention to the UI, because I will, and does the action to make the equipment work the way it’s supposed to work.
I think this is correct. People tend to read the dialog boxes when I’m there to help because they don’t want to feel stupid I guess. Now if I could just get my youngest nephew to stop using his full first and last name as his username on fucking everything.
I’ve had users who had equipment that worked when I came in to help them with the problem. I think what actually happens is that the user, possibly unconsciously, realizes that they have to pay attention to the UI, because I will, and does the action to make the equipment work the way it’s supposed to work.
I think this is correct. People tend to read the dialog boxes when I’m there to help because they don’t want to feel stupid I guess. Now if I could just get my youngest nephew to stop using his full first and last name as his username on fucking everything.