TheReturnOfPEB@reddthat.com to No Stupid Questions@lemmy.worldEnglish · 5 days agoHow do companies that use AI for things like AI customer service representatives pay the AI company for its use ? It is a token based thing per call or just a weekly billing ?message-squaremessage-square20linkfedilinkarrow-up135arrow-down10
arrow-up135arrow-down1message-squareHow do companies that use AI for things like AI customer service representatives pay the AI company for its use ? It is a token based thing per call or just a weekly billing ?TheReturnOfPEB@reddthat.com to No Stupid Questions@lemmy.worldEnglish · 5 days agomessage-square20linkfedilink
minus-squareDGen@piefed.ziplinkfedilinkEnglisharrow-up11arrow-down3·5 days agoThings is… those customer AI agents aren’t better than what we Had before. They dunno jack Shit about it to actually make the expense reasonable. Also fuck AI.
minus-squareSquidiey@lemmy.mllinkfedilinkarrow-up3arrow-down21·5 days agoAre you ok with a chess bot cuz that’s technically AI?
minus-squareCompactFlax@discuss.tchncs.delinkfedilinkEnglisharrow-up7·5 days agoSo is an automatic transmission. AI in this context is specifically referring to LLM/generative AI.
minus-squareSquidiey@lemmy.mllinkfedilinkarrow-up1·4 days agoI see. I was just confused because AI is a fuzzy umbrella term. I hate chatbot LLMs, but I don’t mind stuff like chess bots and videogame NPCs.
minus-squareStarya67@lemmy.worldlinkfedilinkarrow-up7arrow-down1·5 days agoWouldn’t that be programmed? Then it’s not AI.
minus-square[deleted]@piefed.worldlinkfedilinkEnglisharrow-up3·5 days agoTechnically it still falls under the overall AI umbrella but not the LLM/GenAI slop subset which has taken over the label.
Things is… those customer AI agents aren’t better than what we Had before. They dunno jack Shit about it to actually make the expense reasonable. Also fuck AI.
Are you ok with a chess bot cuz that’s technically AI?
So is an automatic transmission. AI in this context is specifically referring to LLM/generative AI.
I see.
I was just confused because AI is a fuzzy umbrella term.
I hate chatbot LLMs, but I don’t mind stuff like chess bots and videogame NPCs.
Wouldn’t that be programmed? Then it’s not AI.
Technically it still falls under the overall AI umbrella but not the LLM/GenAI slop subset which has taken over the label.