It’s been some years that I am not able to log in to my Google account, because I stopped using it for a very long time any Google product, and now even providing my password, they say they can not know if it is me or now…

They send me to this support page which seems like I have lost my account with all the data and stuff I had from when I was younger…

I don’t think this is normal or ethic to do (I know Google has been never ethic), but this makes me so angry because I never wanted to lose all that data…

Do they basically know every people networks? And if you don’t let them know… you lose access to Google? … 😠

  • angrymouse@lemmy.worldEnglish
    241·
    1 year ago

    This literally made me do a full switch to proton. I can’t login with my password without accepting it on my phone (that don’t have google services so I had to use from my girlfriend). And if I use my another e-mail to validate the 2-factor it always mandate me to change my password like my account was compromised. You literally can’t have a google account without an android apparently (this is probably not true for everyone cause apple exists but IDK, in my case I had no other way).

      • angrymouse@lemmy.worldEnglish
        3·
        1 year ago

        I just want to keep gmail in order to get access to all accounts I forgot to migrate, I had a lot of old games and stuff like that that I would migrate as I remember. If was not that I already had blown this account.

    • smoof@kbin.social
      2·
      1 year ago

      I lost my 2 factor for an old account. I have the password and backup codes. I can log in with SMS code, but can’t change anything because it wants the 2 factor code. There’s a log in with a different method button, but it also asks for the 2 factor code.

      • PoolloverNathan@programming.devEnglish
        1·
        1 year ago

        A lot of services (e.g. reddit) outright refuse to reset anything if you lose your 2FA. Phone breaks and your backup codes got wet? Oops, there goes your account.