I’ve been using Sync for at least three years, and I’ve been a vocal advocate of the app, but I don’t feel right paying for ad free anymore.

I am unable to transfer my paid account to my new phone and yet Google continues to take out my $2.13 every month. I understand everyone needs time away sometimes but I don’t see how LJD feels right accepting people’s money while providing ZERO support for months on end, and never bothering to at least appoint a maintainer in his absence.

I see issues piling up with this app and I’m forced to look at ads while LJD does whatever he wants and takes my money. I feel stupid that I’ve been paying this man for years to provide a good experience just to be taken for a ride like this.

I had bought the lifetime pro back in the Reddit days, I paid for pro subscription while using Lemmy, and at this point I’m just done. I hate writing this post because I’ve been a happy, continual premium user of this app for literally years, but there’s only so much I can handle.

  • BakedCatboy@lemmy.ml
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    2 months ago

    I also canceled my subscription because it’s been months and half of the posts with comments still show no comments forcing me to open every post in Firefox just to read the comments. Seems like too many bugs that leave the app unusable are being ignored.

    • EisFrei@lemmy.world
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      2 months ago

      I fixed this problem by enabling all languages in the Lemmy instances website settings.

      Otherwise the comments posted in other languages will get filtered.

  • Nutteman@lemmy.world
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    2 months ago

    Obligatory LJD tends to disappear intermittently before coming back with a major update. I’m not saying that you should be happy with it, but as a longtime sync user I’ve come to accept it because homie always comes back with a banger update, historically.

    • Classy@sh.itjust.worksOP
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      2 months ago

      I appreciate that and I’ve been using Sync since 2019, it isn’t like I’m brand new to the app or his proclivities. I don’t think this is a good excuse for completely abandoning maintenance and user issues for months on end with zero accountability for it, just because every so often he does a big update.

    • can@sh.itjust.works
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      2 months ago

      I was fine with that until I realized Lemmy is relatively young software and breaking changes will come up.

      Edit: I cannot view comments on anything posted to local communities

  • Hugh_Jeggs@lemm.ee
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    2 months ago

    Agreed. I would’ve paid if the price wasn’t so steep and felt a bit guilty, despite having paid for the Reddit version a few times

    Really glad I didn’t now because the dev has disappeared, but I hope he’s ok!

  • ProdigalFrog@slrpnk.net
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    2 months ago

    There’s so many good options now: Eternity, Raccoon, Voyager, Jerboa, I’d give the competition a look and donate to the one you settle on.

    • misery mansion@lemmy.world
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      2 months ago

      What I find quite interesting is that sync is obviously very feature rich, it’s why it was many people’s preferred client.

      I just downloaded a few of the others and here’s a few things:

      • you can set different sort methods based on view. This feels important at the moment when communities are smaller. I have my subs set to New but Instance and All to something else
      • feed view customisations are super deep. Nice to have obviously but this is where all the inherited value from the old reddit app is
      • gesture navigation still feels better than all others but I might be biased because I’m used to it

      However, it’s undeniable that there are still some basic things it doesn’t handle perfectly. At the moment the perks outweigh the missing bits for me, BUT I found the pricing at launch to be optimistic at best, so like another commenter, I’m using the free version and blocking ads via Blokada and I’m happy enough

      It would be great if it did everything perfectly I agree but that’s true for all the apps rn

  • Grimy@lemmy.world
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    2 months ago

    I’m not sure what extra features sync offers but most apps don’t have ads? I’m using Jerboa personally. It was a bit unstable a year ago but it’s fine now. Images don’t load sometimes, but I’m not sure if that is the apps fault.

    • Classy@sh.itjust.worksOP
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      2 months ago

      Before LJD had Sync moved to Lemmy post-API I was using Jerboa and back then it was super buggy and slow because it was a freshly minted app. It’s nice to see how well the FOSS alternatives have been catching up.

    • Classy@sh.itjust.worksOP
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      2 months ago

      Sure I can, or I can use any other app that makes use of free API to provide an ad-free experience. I’m on Voyager now. I use Revanced but it’s ridiculous that I would need to do a reacharound like that just to use my app the way I paid to use it.

  • TJA!@sh.itjust.works
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    2 months ago

    Do you have a bug report for not being able to restore your purchases? I just tried it a few weeks ago with my new phone and it did work without any problems.

    • Classy@sh.itjust.worksOP
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      2 months ago

      No I do not. I didn’t think to make a bug report only because I have seen multiple threads on here of people demonstrating errors and seemingly not being able to get help with the Dev being absent.

  • Magister@lemmy.world
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    2 months ago

    I bought Sync 14 years ago for Reddit, it was a one shot payment. Same for Sync Lemmy, I bought it once for like 20$ and that’s it.

    • Coriza@lemmy.world
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      2 months ago

      Me too but I believe Sync for some time now has a Pro+ that has more features and is subscription based.