Sometimes the banks don’t approve the chargeback without a police report. The police report needs to be filed. Also, if it still exist, try escalating onto best buy forums, you used to be able to get to their highest level escalation team by doing that.

For now Prep is free for most people though which probably helps a lot.

I am not as tech savvy as most people on Lemmy and I use voyager without any issues. I thought it was quite easy to get up and running.

Odd, I’ve been in MN forever and I’m looked at like an idiot for calling it soda.