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Joined 2 years ago
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Cake day: June 13th, 2023

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  • I think there’s good potential where the caller needs information.

    But I am skeptical for problem-solving, especially where it requires process deviations. Like last week, I had an issue where a service I signed up for inexplicably set the start date incorrectly. It seems the application does not allow the user to change start dates themselves within a certain window. So, I went to support, and wasted my time with the AI bot until it would pass me off to a human. The human solved the problem in five seconds because they’re allowed to manually change it on their end and just did that.

    Clearly the people who designed the software and the process did not foresee this issue, but someone understood their own limitations enough to give support personnel access to perform manual updates. I worry companies will not want to give AI agents the same capabilities, fearing users can talk their AI agent into giving them free service or something.




  • Zoning sounds great until you want to start a small business on your property, and you have to spend years convincing several councils and review boards that a photography business is not going to destroy the neighborhood character… and then you need to pay for a traffic study to prove it won’t negatively impact parking or meaningfully increase car travel on the street. And if it manages to get approved, then some retired busybody with no life will complain at every town council meeting that it’s attracting a bad crowd, and there’s too many people around now.

    There is definitely a place for reasonable limits, but almost nowhere in the United States has that. People need to accept that neighborhoods change, and expecting them to be frozen in time is literally insane and fiscally irresponsible.







  • The gameplay is definitely way exaggerated because it would not be very engaging to get into one gunfight per chapter. I interpret these parts of many games symbolically—the amount of violence is to make a point. The game would be very short or really boring if it was realistic in that regard.

    Arthur is a really complicated character who, despite being sometimes sympathetic, is ultimately not a good person. Even if you make only “good honor” choices, his story is still filled with points where he struggles to reconcile his actions with his beliefs. You wouldn’t want to live near a person like Arthur in reality, and he doesn’t like being that person.

    RDR2 is ultimately a story about bad people struggling against other bad people. One group represents the lawless banditry that is dying out, while the other is the capitalist yoke that wears a nice suit. Lots of normal people get caught in the middle, and they usually suffer for it.

    It succeeds for me because it still keeps the humanity in focus. Bad people are humans too. It does not absolve them, but it underscores the conditions that can manufacture them.