So you agree with me. To succeed, a product shouldn’t require a guide or a friend’s help to install and configure it. I work in IT, yet I don’t see people around me bothering with all that. Now think of your relatives, friends, people you see every day on the street or in a mall - they couldn’t care less.
You lost an average user at “instance”, long before “transferring an account”. It’s a big deal.
A QA engineer walks into a bar and asks where the bathroom is. The bar bursts into flames. The product owner says that the bar can be shipped anyway.
I’m torn between “this is terrible” and “this is somewhat good”. I’ve seen much worse that’s for sure.
When I see this captcha and it says “1 of 10”, I close the page. This website doesn’t want me, and I don’t want to be there either.