• 0 Posts
  • 21 Comments
Joined 1 year ago
cake
Cake day: June 12th, 2023

help-circle
  • My first attempt to cancel my SiriusXM subscription saw the agent tell me that it was “impossible” because I had “just renewed.” It was true that I had recently renewed, but only because I had forgotten to cancel it in time. Since that was my mistake I was willing to just let it go and just use the service about year. But in order to stop that from happening again, I wanted to cancel early, which they didn’t let me do.

    My second attempt three months later saw the agent protest again, saying that I should call back when it was closer to renewal. This time I put my foot down and got them to cancel my renewal.

    Or so I thought.

    I finally had to call them again eight months later after I started getting emails hyping up my impending renewal. It seems that instead of outright canceling, they had instead put a note on my file to cancel at a later date - a note I’m presuming they were going to ignore.

    Maybe their system really did make it impossible for front-line agents to cancel to far out from the renewal date. That would explain the agents’ behaviour, and if true it makes SiriusXM look even worse

    Definitely the worst experience I’ve ever had trying to cancel a subscription.




  • When I was growing up, my two sisters and I decided what to watch on TV pretty much by pure, brutal democracy. They formed a bloc against me and I always got outvoted, so it was Little House on the Prairie (and The Waltons) every day after school.



  • BenVimes@lemmy.catoMemes@lemmy.mlSupport your landlord!
    link
    fedilink
    arrow-up
    8
    ·
    edit-2
    1 year ago

    I feel this in my soul. My university house had mould on the bathroom ceiling, and one of my roommates was allergic - they went into violent sneezing fits every time they showered.

    Our landlords tried everything to avoid addressing it, up to claiming that, “people couldn’t be allergic to mould like that.”

    They only “fixed” it after one of my other roommates threatened to talk to his father who was a lawyer. Their “fix” was to paste over the ceiling with vinyl plates.



  • BenVimes@lemmy.catoMemes@lemmy.mlsave it for later
    link
    fedilink
    arrow-up
    6
    ·
    edit-2
    1 year ago

    Don’t forget every magical staff , necklace, and ring that casts a spell.

    Will I ever use Create Water from the Rain Dancer? Probably not, especially with Shadowheart lugging around more than a dozen bottles of water. But what if I really need it?




  • I’m probably on my own in being a big fan of the books and also liking the first season for the most part. Despite the changes, the world felt recognizably like Randland. I only really hated the last episode.

    But that last episode was an absolute trash fire. It wasn’t just different, it was wrong. A bunch of characters and story elements are either killed off, not present to begin with, or in the wrong place at the start of the second season.

    I’m willing to forgive a lot of that due to the troubles the production had with COVID and the loss of one of the main actors. All that was on top of regular old studio meddling that happens with these things.

    My hope then is that the second season will go about trying to correct everything and put all the characters where they are supposed to be at the start of season three, which I’m assuming will align with the third book.


  • Bit of an obscure one, but Fire Emblem Gaiden.

    There is a miniscule (0.014%) chance for the very first enemies in the game to drop an extremely powerful item that normally isn’t available until much later. Getting it early is absolutely wild because one of its effects is doubling stat gains when leveling up, which can quickly snowball your characters into godhood.


  • I ordered a roller blind through a website. I measured the width down to the millimetre based on their instructions and triple-checked checked the measurement before submitting the order. I also selected the option to indicate that the blind was to be mounted outside my window frame (important for later).

    My roller arrived two weeks later and was nearly 3cm shorter than what I had ordered. I only discovered this after I had mounted the brackets on my wall, again using their instructions (which explicitly said to use the measurements I provided in the order).

    Customer service first said that this was a normal deduction made to all orders. When I asked them why they would make a deduction after asking for exact measurements in the order form, they said that they deduction was to make sure the blind fits inside the window frame.

    I then pointed out that I was mounting the blind outside my window frame, as indicated in my order, and didn’t need the deduction. I also pointed out that while their product page did mention a deduction for rollers being mounted inside of a window frame, there was no indication this would apply to rollers being mounted outside of a frame like mine was. I finally pointed out that the installation instructions made no mention of the deduction and explicitly said to use them measurements from the order. They proverbially shrugged and repeated that the deduction was standard on all orders.

    When I asked about a replacement, because I literally had them on record admitting to deliberately sending me a product that was different than what I had paid for, they said they wouldn’t send a replacement until I had donated the first roller to charity and sent them a receipt or thank-you letter.

    I did some research just to humour them, and I could not find a charity that would take a roller blind in any condition, let alone one with no mounting hardware. And I don’t live in a small town, so it’s not like there just weren’t charities around - there were plenty, but none of them would take a roller blind. When I pointed this out to customer service, I was told to just drop the roller in a donation box and take a picture. I’m not 100% sure of the by-laws, but that sure sounds like they wanted me to record myself illegally dumping their product.

    At this point I was fed up, so I left a nasty review on Google and on their product page. They were too craven to actually post my review to their website, but the Google review went up. Within a few hours they reached back and finally offered me an unconditional replacement. I still had to order a roller that was longer than what I actually needed because there was no result l way to stop them from making the deduction.

    My replacement blind finally arrived six weeks after putting in the replacement order, nearly triple the wait time of the initial order.

    Also, they didn’t do it to me, but other people who left bad reviews often got snidely told, “we have a 4.7 star rating on Google,” as part of the company’s public response, as if lots of people being satisfied with their products somehow negated the complaints of those who weren’t.





  • “Just be yourself and you’ll make lots of friends at your new school.”

    Four years of constant bullying and loneliness later: I have one acquaintance that would eventually become my friend after a few more years. I also have basically no self-confidence, and my social development is set back half a decade as I’m still looking for friends to have sleepovers with when everyone else has moved on to normal teenager stuff.