• Hirom@beehaw.org
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    16 hours ago

    Refuse apps that require Google Play Services or trackers and tell it to your bank / utility provider… when they invite you to install it.

    A bank employee was confused when I refused their app because of trackers from Google and others, telling me they’re not big fans of Google themselves. I showed an Exodus privacy report about their app to that employee to show that they integrated Google tracker.

    • Pirate2377@lemmy.zip
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      8 hours ago

      You could also run Google Play Services for essential apps like for your bank account as an example under a “work profile” using Shelter to isolate them into their own environment. However, I’m not sure how well that’s going to work after the app verification update since Shelter won’t ever be on Google Play, but Shelter will be evaluated as admin in that environment alongside Google Play Services. So, who knows?

    • ook@discuss.tchncs.de
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      10 hours ago

      More power to you but what happened next? That employee is surely not the person responsible for how that app works. Your bank is probably totally fine with you not using their app, you are still paying for the account and just have to access it via less convenient ways.

      Sorry, not that I have a better idea what to do, it just seems pretty useless to me to tell this to the pesants of companies that are just there because they need a job and money to live.

      • Hirom@beehaw.org
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        8 hours ago

        Providing feedback isn’t much, but it’s better than nothing. Closing an account and going to a competitor is another option, if competitors were not as bad.

        I can’t talk directly the person responsible, the employee is more likely to be able to.

        I was once an employee in a similar situation, getting feedback/complaint from a customer. As an employee you can’t do much if you alone think management is making a dumb decision. But if a (enough) customers thinks and say it, employees who agree may jump on that occasion and ensure that feedback gets noticed by management.

    • Daemon Silverstein@calckey.world
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      13 hours ago

      @Hirom@beehaw.org @Korkki@lemmy.ml

      Problem is when government apps are required to do things such as income tax return, car license renewal, even to receive updates on medical appointments for public healthcare.

      Brazil is such an example: everything have been increasingly reliant on gov.br (official Brazilian state portal) app, which refuses to work on the slightest phone settings modification, such as having developer mode on, having an unlocked bootloader and, by extension, having something other than rawdoggy Android or iOS.

      While there is a website, it has since recently been asking for TFA through the app (which does facial recognition), so website-only is a no deal anymore.

      One can do things offline, but services have been increasingly pivoting to digital since the COVID-19 pandemics. Income tax return is already done through online means: for now, it offers a Linux software, but I can feel it asking for TFA through Android-or-iOS app soon.

      One can choose not to use government services altogether, until the government decides to block one’s CPF (taxpayer id) due to the lack of income tax return paperwork, unpaid electoral fines for not voting (because the voter is required to keep their info updated whenever they move, not doing so can lead to not being able to vote), among other situations that require using gov (and/or banking) services.

      I’ve been daring to do this, nevertheless: been increasingly ditching apps, closing accounts, even if I get unable to pay for things because everything around here is increasingly pivoting to Pix (Brazilian instant payment system which requires a banking app and can’t be done through a computer browser). I don’t care if my ID gets blocked eventually, I’m not taking any piece of paper or bits of oscillating electricity with me when I happen to leave this existence anyways (which I hope to be really soon because I’m done with this Kafkaesque world).

      • Hirom@beehaw.org
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        13 hours ago

        It’s sad that gouvernments require adhering to some corporation’s terms of service, and tracking, to access public service.

        Public service are a right, it shouldn’t be a choice between public service and privacy, but it’s also important to have access to healthcare. It’s fine to both complain about an app, and to use it to avoid being excluded.

        I try to use alternatives (websites, physical mail, phone) instead of apps whenever possible. When a provider announced their website would be retired and told customers to install apps, I email them to request they send monthly invoice by snail mail. They’re required by law if requested, at least here. And it’s probably more costly to them.