A mother whose three-year-old girl’s hair was ripped out by an electric cleaning brush says the internet giant Temu “does not care about the safety of people”.

Amy, 36, from Norwich, bought the brush online for £4 to “make life easier” with housework, but it caught in her daughter’s hair when the child took it out of the box.

She reported the item as it appeared on the shopping site to Norfolk Trading Standards, who said Temu had now removed it from sale in the UK.

A spokesperson for the Chinese-owned site told the BBC: “We are deeply concerned to hear about this incident and wish the child a full and speedy recovery.”

They added: “The safety and wellbeing of our customers are always our top priority, and our customer service team is in contact with the family to offer assistance.”

  • ColeSloth@discuss.tchncs.de
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    15 hours ago

    I’m sorry your shitty mom ass let your child play with a power cleaning tool and you let your kid get hurt. Quit projecting out over your own fuck up.

    • Kornblumenratte@feddit.org
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      6 hours ago

      Nope. Such power cleaning brushs should not spin, but vibrate or oscillate, and should have a safety break. This thing is completely misconstructed.

      • piecat@lemmy.world
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        53 seconds ago

        Lol what?

        There’s dozens of similar products sold at home depot, target, and other name brand stores. They sell brush attachments for drills too, I see Ryobi makes some.

        You’re saying that a “spin scrubber” shouldn’t spin? Huh.

  • generator@lemmy.zip
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    21 hours ago

    I see that people is blaming Temu without reading the article or even seeing the product photo.

    That’s not for hair brush, it’s a power tool for cleaning appliances (bathtubs, kitchen…)

    The kid picked the tool and use it on her hair, the mother is blaming the online store for the product instead of having more careful leaving power tools with kids.

    Not saying that Temu products are good or not. But if you leave power tools with kids and something happens don’t blame the store

      • trollercoaster@sh.itjust.works
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        3 hours ago

        The “journalists” whose job it is to research the background of the story do blame the product and/or the seller.

        Instead they could have done a public safety announcement about long hair and loose clothing in combination with rotating power tools. Apparently modern day society is in dire need of some education on the topic.

        But they chose not to to jump on the China/Temu bad bandwagon. There are tons of things to criticise about both China and Temu, but a rotating power tool having the inherent dangers of rotating power tools isn’t one of them. The low quality of Items sold on Temu might have even saved that stupid mother’s poor child from a scalping injury, which more powerful tools are perfectly capable of inflicting.

  • ZkhqrD5o@lemmy.world
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    19 hours ago

    While the brush was apparently low quality and flew off, it is the responsibility of the parent to ensure their kids stay safe, not temu. The negligent cunt of a mother admitted she let her kid operate a cleaning power-tool, she had no business of getting her hands on. The mother clearly endangered her three year old and now shifts the blame on the seller. Be an adult and take responsibility for god’s sake.

    • Drusas@fedia.io
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      18 hours ago

      I think you’re being overly harsh, but I agree that this was the parents’ fault.

      I have something similar (not from Temu)–it’s basically just a small electric drill. Should all electric drills stop being sold because a kid could hurt itself with one? Or should we not let theee-year-olds pick up power tools?

      • Pyr@lemmy.ca
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        17 hours ago

        My the logic of the mother all power tools should be banned from sale in case a child gets their hands them.

  • xxce2AAb@feddit.dk
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    1 day ago

    While she’s not wrong about Temu’s approach to consumer protections (if they can be said to have one), it’s hardly their responsibility to ensure her kid doesn’t operate tools she shouldn’t.

    If her daughter had lost a hand to a powered electric saw she should have been nowhere near, would that also somehow be Black & Decker’s fault?

    With that said, I do wish people would stop buying cheap products of dubious quality - regardless of who sells them.

    • SwizzleStick@lemmy.zip
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      23 hours ago

      Best take.

      Hard lessons taught for the kid - mum is a dumbass, and stay away from rotary tools.

    • SaveTheTuaHawk@lemmy.ca
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      23 hours ago

      Sounds like it was light enough for a child to use, powerful enough to scrub all her hair off. Cheap. 5 stars.

      • xxce2AAb@feddit.dk
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        23 hours ago

        So? I could come up with almost infinite things a child could activate, but definitely shouldn’t. Temu isn’t in this lady’s home and ‘good parenting’ isn’t a product they sell. This is entirely her responsibility.

        Now, if we’d been taking about - I don’t know - children’s shoes full of BPA, chromium and lead, then yes - that would absolutely been on the manufacturer and partially on Temu (and I wouldn’t be at all surprised to find they sell something like that too), but…

          • xxce2AAb@feddit.dk
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            23 hours ago

            You appear to be missing my point by a wide country mile. Also, either pay me or do your own work.

    • Lembot_0005@lemy.lol
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      1 day ago

      We can’t afford anything more expensive and in too many cases the quality of those more expensive things isn’t better.

      • xxce2AAb@feddit.dk
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        23 hours ago

        Do you need an ‘electric cleaning brush’? We have this cheap, battle-tested commonly available device called a broom. It’s sometimes combined with an ergonomically shaped piece of metal or plastic called a ‘dust pan’ to great effect. Lasts practically forever, and as a bonus neither will spontaneously scalp your three year old child (or catch on fire).

        I realize you weren’t necessarily talking about this particular product, but I’m trying to illustrate how no product is often times preferable to a cheap one. We got by before these things existed, somehow.

        • AwesomeLowlander@sh.itjust.works
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          16 hours ago

          We got by in the days before smartphones existed too. And internet. And electricity. Doesn’t necessarily mean we want a return to those days.

  • hendrik@palaver.p3x.de
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    1 day ago

    Why the heck would someone use a brush that has the words “tile, sink, wash basin, bath/showers” on it and let their small kid play with it? Generally tools and kids don’t mix well. You’re supposed to stow power tools and bathroom cleaning supply out of reach. Same goes for other motorized things, even a handheld electric mixer in the kitchen, we also got youtube videos about how they rip out hair of stupid teenagers.

    • Johnny Cash@sopuli.xyz
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      1 day ago

      Articles (or headlines) like this are nothing more than “China bad” clickbait.

      It’s one of the reasons I left reddit/FB/Twitter etc., and it’s something that’s been popping up on Lemmy gradually last couple of years. Critical thinking is an afterthought.

      • hendrik@palaver.p3x.de
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        1 day ago

        I think that’s a general societal trend and we’re not exempt from any of that. But yeah, I wish we’d focus on quality and discuss things, not stir up simple emotions.

        • Johnny Cash@sopuli.xyz
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          1 day ago

          Appeal to emotion is one of the biggest fallacies perpetrated on social media. Guess we just go back to downvoting and blocking to keep the feed sane ¯\_(ツ)_/¯

          • hendrik@palaver.p3x.de
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            1 day ago

            Yeah, It won’t do anything, though. That dynamic is baked in to the core of social media. You’re supposed to doomscroll and get some small but constant dopamine hits. It’ll tingle a bit once you’re offended or get your perspective validated. I don’t think it’s a fallacy, that’s the core dynamics, and what we incentivise people to do by designing platforms like this.

            (I think the framing is a bit stupid, because it takes away from the valid criticism of TEMU and there’s enough of it. This is more like the good old story of how someone dried their dog in the microwave and now we need stickers to tell people how reality works.)

  • Aggravationstation@feddit.uk
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    24 hours ago

    Just did a quick search and you can buy similar power cleaning brushes from most online retailers as well as brick and mortar hardware shops in the UK. Temu are a scummy company, but this is a case where I don’t think you can really blame them.

  • You@feddit.org
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    1 day ago

    While there is reason to blame Temu for a lot of things, including the safety of many of their products, in this specific case, I don’t really see it. If parents put boxes with potentially dangerous objects (even when they are in boxes) in areas that are in easy reach of a 3 year old, and then said child unboxes an electric gadget… They are lucky that it’s only ripped out hair.

  • randomname@scribe.disroot.orgOP
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    1 day ago

    Such ‘incidients’ have been occuring frequently with products from Temu, Shein, and the like. I am wondering why something like that never happens with products bought, say, at local shops or other points of sale where strict product safety laws apply?