A mother whose three-year-old girl’s hair was ripped out by an electric cleaning brush says the internet giant Temu “does not care about the safety of people”.

Amy, 36, from Norwich, bought the brush online for £4 to “make life easier” with housework, but it caught in her daughter’s hair when the child took it out of the box.

She reported the item as it appeared on the shopping site to Norfolk Trading Standards, who said Temu had now removed it from sale in the UK.

A spokesperson for the Chinese-owned site told the BBC: “We are deeply concerned to hear about this incident and wish the child a full and speedy recovery.”

They added: “The safety and wellbeing of our customers are always our top priority, and our customer service team is in contact with the family to offer assistance.”

  • hendrik@palaver.p3x.de
    link
    fedilink
    English
    arrow-up
    47
    arrow-down
    3
    ·
    edit-2
    2 days ago

    Why the heck would someone use a brush that has the words “tile, sink, wash basin, bath/showers” on it and let their small kid play with it? Generally tools and kids don’t mix well. You’re supposed to stow power tools and bathroom cleaning supply out of reach. Same goes for other motorized things, even a handheld electric mixer in the kitchen, we also got youtube videos about how they rip out hair of stupid teenagers.

    • Johnny Cash@sopuli.xyz
      link
      fedilink
      English
      arrow-up
      19
      arrow-down
      4
      ·
      2 days ago

      Articles (or headlines) like this are nothing more than “China bad” clickbait.

      It’s one of the reasons I left reddit/FB/Twitter etc., and it’s something that’s been popping up on Lemmy gradually last couple of years. Critical thinking is an afterthought.

      • hendrik@palaver.p3x.de
        link
        fedilink
        English
        arrow-up
        12
        arrow-down
        1
        ·
        2 days ago

        I think that’s a general societal trend and we’re not exempt from any of that. But yeah, I wish we’d focus on quality and discuss things, not stir up simple emotions.

        • Johnny Cash@sopuli.xyz
          link
          fedilink
          English
          arrow-up
          8
          arrow-down
          1
          ·
          2 days ago

          Appeal to emotion is one of the biggest fallacies perpetrated on social media. Guess we just go back to downvoting and blocking to keep the feed sane ¯\_(ツ)_/¯

          • hendrik@palaver.p3x.de
            link
            fedilink
            English
            arrow-up
            6
            arrow-down
            1
            ·
            edit-2
            2 days ago

            Yeah, It won’t do anything, though. That dynamic is baked in to the core of social media. You’re supposed to doomscroll and get some small but constant dopamine hits. It’ll tingle a bit once you’re offended or get your perspective validated. I don’t think it’s a fallacy, that’s the core dynamics, and what we incentivise people to do by designing platforms like this.

            (I think the framing is a bit stupid, because it takes away from the valid criticism of TEMU and there’s enough of it. This is more like the good old story of how someone dried their dog in the microwave and now we need stickers to tell people how reality works.)