We’re all seeing the breathless hype surrounding the vacuous marketing term. It’ll change everything! It’s coming for our jobs! Some 50% of white-collar workers will be laid off!

Setting aside “and how will it do that?” as outside the scope of the topic at hand, it’s a bit baffling to me how a nebulous concept prone to outright errors is an existential threat. (To be clear, I think the energy and water impacts are.)

I was having a conversation on Reddit along these lines a couple of days ago, and after seeing more news that just parrots Altman’s theme-du-jour, I need a sanity check.

Something I’ve always found hilarious at work is someone asking if you have a calculator (I guess that dates me to the flip-phone era) … my canned response was “what’s wrong with the very large one on your desk?”

Like, automation is literally why we have these machines.

And it’s worth noting that you can’t automate the interesting parts of a job, as those are creative. All you can tackle is the rote, the tedious, the structured bullshit that no one wants to do in the first place.

But here’s the thing: I’ve learned over the decades that employers don’t want more efficiency. They shout it out to the shareholders, but when it comes down to the fiefdoms of directors and managers, they like inefficiency, thank you very much, as it provides tangible work for them.

“If things are running smoothly, why are we so top heavy” is not something any manager wants to hear.

Whatever the fuck passes for “AI” in common parlance can’t threaten management in the same way as someone deeply familiar with the process and able to code. So it’s anodyne … not a threat to the structure. Instead of doubling efficiency via bespoke code (leading to a surplus of managers), just let a couple people go through attrition or layoffs and point to how this new tech is shifting your department’s paradigm.

Without a clutch.

I’ve never had a coding title, but I did start out in CS (why does this feel like a Holiday Inn Express ad?), so regardless of industry, when I end up being expected to use an inefficient process, my first thought is to fixing it. And it has floored me how severe the pushback is.

I reduced a team of 10 auditors to five at an audiobook company with a week of coding in VB. A team of three placing ads to 0.75 (with two of us being me and my girlfriend) at a newspaper hub.

Same hub, clawed back 25% of my team’s production time after absurd reporting requirements were implemented despite us having all the timestamps in our CMS – the vendor charged extra to access our own data, so management decided a better idea than paying the vendor six figures was overstaff by 33% (250 total at the center) to get those sweet, sweet self-reported error-laden data!

At a trucking firm, I solved a decadelong problem with how labour-intensive receiving for trade shows was. Basically, instead of asking the client for their internal data, which had been my boss’ approach, I asked how much they really needed from us, and could I simplify the forms and reports (samples provided)? Instant yes, but my boss hated the new setup because I was using Microsoft Forms to feed Excel, and then a 10-line script to generate receivers and reports, and she didn’t understand any of that, so how was she sure I knew what I was doing?

You can’t make this shit up.

Anyway, I think I’ve run far afield of my central thesis, but I think these illustrations point to a certain intransigence at the management level that will be far more pronounced than is being covered.

These folks locked in their 2.9% mortgage and don’t want to rock the boat.

My point is, why would management suddenly be keen on making themselves redundant when decades of data tell us otherwise?

This form of “AI” does not subvert the dominant paradigm. And no boss wants fewer employees.

As such, who’s actually going to get screwed here? The answer may surprise you.

  • GarbadgeGoober@feddit.org
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    20 hours ago

    First of all thanks for sharing your journey, in a way some of those stories are hilarious.

    I could see myself in your stories over the past 15 years working in IT. Unfortunately I came just recently to the conclusion, that the management does not want to improve efficient processes. As this would mean they would be questioned why they have so many employees under them.

    I have been responsible for AI in our company and then be told someone else will do it know, because the Board level did not like I told them the state of the art, where we stand with using AI in our corporation and it just not resulting in layoffs straightaway.

    So in my own opinion it can really help people become more efficient at work, if they know what the are doing. But what I see no one questions that it actually takes people longer doing their tasks with AI, rather than do it without it. No one seems to question, if AI is needed for this problem or it could be solved in another way.

    How will the future with AI looks like?

    I dunno where this will go in the future, but I could see AI is destroying the internet as it was, flooding it with so much bullshit. Especially what Elon is trying with its Grok Wiki. In a few years time the internet as we knew and loved it back in the early days will be dead. Somehow I always have to think of the film Surrogates with Bruce Willis, where there was a parallel society from people that did not want AI machines in their life.

    Maybe there will be a new internet where people will be using it without ads, paywalls, AI garbadge… Which is kind of what the fediverse is already.