Updating for this post: https://lemmy.zip/post/53674276

So far it’s been pretty smooth for the most part a few issues (printer related) and a couple other things I was able to hop on and help her.

There’s one issue that has puzzling me though and I need some help. Every so often while she is using the computer her monitors go dark and the computer becomes unresponsive, I asked her to try ctrl alt f1, f2, etc to no effect. The only thing that fixes this is pressing the power key until the computer turns off. I tried checking the journalctl logs but didn’t see anything of note. What else can I check?

  • notabot@piefed.social
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    14 hours ago

    Can you still SSH to the machine when it’s in that state? If you can it’s likely to be a problem in the graphics stack, if you can I’d probably start by running memtest86+ for a full cycle to rule out memory issues. After that, checking things like CPU temps would be good.

    Assuming that’s all good, check for anyone else reporting issues with the same motherboard, CPU, GPU, or other components

    Good luck, this sort of thing can be quite frustrating to get to the bottom of.