apparently this is in response to a few threads on Reddit flaming Starfield—in general, it’s been rather interesting to see Bethesda take what i can only describe as a “try to debate Starfield to popularity” approach with the game’s skeptics in the past month or two. not entirely sure it’s a winning strategy, personally.
I haven’t played this game and I’m not really apprised of what the players’ dissatisfactions are, as I’ve not been paying attention to it.
But as a working game dev, he is 100% right about that. One thing that seems… unique to gamers as hobbyists is how confident they are in their opinions and assumptions about the how and the why. It’s pretty frustrating. Everyone is entitled to their opinion about the outcome. But 97% of the rest of what gamers have to say beyond that is toilet paper.
I haven’t played it yet either (waiting for the price to come down, and I’m largely withholding judgement until I’ve played it myself), but my understanding is essentially it’s not a bad game, and if it had been launched 10 years ago, or from a much smaller studio, it wouldn’t have attracted so much criticism. But it’s using what is now a very old engine (and a notoriously buggy one, which I can confirm from having played other games with the same engine) which limited its potential. My feeling is it was a difficult decision either way: do you keep using the engine that the dev team has spent the last decade learning inside and out, or do you switch to something newer with more capabilities but then have the enormous challenge of retraining everyone? I don’t envy that choice.
I’m expecting to enjoy Starfield but not be wowed by it. But that’s fine, because I’m fine with playing games where I go “I enjoyed that” rather than “this changed my life”, and it’s also pretty rare for me to really dislike a game.
But… yeah, definitely sticking with my thinking that I totally understand the guy’s frustration with the way gamers so often think they know more than they do, but I don’t think his public response is very professional.
Consumers don’t need to know how the sausage is made, but they sure as fuck know if it tastes good. Ignoring criticism because consumers don’t know how the sausage machine broke is how you get endless news articles pointing and laughing at Bethesda.
The customer is always right goes beyond the literal words. Perchance it’s a lesson that needs relearned.