A UK citizen has been sentenced to three months in jail in Dubai after “insulting” airport staff who were slow to bring his mother a wheelchair.

The unnamed man was originally issued a Dh 10,000 (£2,150) fine, but his appeal against this failed and his punishment was extended to a jail term on 6 November.

An airport employee told the court that the man swore at her after she had explained the airport’s wheelchair policy to him, telling him that “a wheelchair would be made available before boarding the bus”.

“When I tried to explain it to him, he insulted me using very bad language. I told the traveller that using such offensive language is not allowed at Dubai airport but he responded that he didn’t care.”

The employee then called the police, and a case was filed against the man in Dubai’s Criminal Court. Following an appeal, which he lost, the fine was escalated into a jail sentence, followed by immediate deportation.

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    1 year ago

    Having a bad day where staff are giving you the customer service bs they don’t even believe, because they can’t be bothered to actually help you, is absolutely understandable why someone might say a thing or two out of anger. It doesn’t justify it, but it doesn’t deserve months in jail and a huge fine.

    Nowhere did I see that this person was “being abusive”. The article very much made it sound like it was a quick statement, like using foul language. And sorry but saying “I don’t give a fuck” or something similar is NOT “being abusive”.