• musicmatze@lemmy.ml
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        3 years ago

        It’s an EU norm, not yet unforced AFAIK, but mobileTAN will be removed anytime soon. My bank(s) removed it mid 2021 and introduced mandatory apps or TAN generator.

    • poVoq@lemmy.ml
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      3 years ago

      That is mostly false info banks like to tell their customers as their shitty apps allow them to shift the burden of proof in some fraud cases to the customers and also allow them to outsource some customer relation parts.

      The relevant new EU legislation only requires there to be a second factor for authentication, but does not require an smart-phone app at all.

      Look for a more honest bank with better customer service would be my advise. My bank does have an app as well, but it isn’t required at all.

      • musicmatze@lemmy.ml
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        3 years ago

        AFAIK the other option as second factor is a tan generator that one has to buy. I don’t know of any bank in Germany that has another second factor or will provide one in the future

    • onlooker@lemmy.ml
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      3 years ago

      Tell me about it. Apparently there are some banks that still allow you to pay for stuff online without having to own a phone. Unfortunately, my country has exactly zero of them. I checked. All our banks now need their app on their customers’ phone to verify their online purchases. And I don’t have a Play Store on my phone, so that’s fun.

    • ksynwa@lemmy.ml
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      3 years ago

      You mean for accessing your bank account from a phone? Or just accessing your account in general?

        • kixik@lemmy.ml
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          3 years ago

          How about code being sent through SMS? Or using an OTH token, or something not forcing an app? Where I live, what’s worse about those token apps, is that some do not work if not under google play. Some do, but most don’t. I had to show them their app didn’t work in a LOS4uG phone (no GApps at all), and they sold me the OATH token, they were not even going to sell it to me, because banks are enforcing the app, which to me it’s a horrible practice. But banks are private entities, so I don’t know if there can be legal actions filed against those practices, though I’m no lawyer, neither I have time, neither money to start such demands, but I’m thinking it should be possible.

          In my country the government is also trying to enforce QR codes through an app, right now the enforcement was put on pause, given an action filed against it, but I’m suspecting it’ll still be enforced in the end… It’s sad to see where things are moving…