From what Mozilla found, the opposite is true. It’s quite difficult to stop abuse, to the point where they ended their IRC network. It is, however, fabulously good at being a barrier to entry into any community that chooses to use it, and not in a good way. When the community locks itself away behind technical walls, we exclude people based mostly on current technical ability.
The Mozilla case was a clear example of giving an “explanation” for something that upper management had decided for other reasons anyways.
They simply wanted to get rid off running their own infrastructure and having to actually moderate their own channels properly… hence they handed that off of EMS. I am sure originally they wanted to just use Slack (as they apparently do internally), but that would have been a PR disaster.
P.S.: I like Mozilla, but their upper management is complete crap.
From what Mozilla found, the opposite is true. It’s quite difficult to stop abuse, to the point where they ended their IRC network. It is, however, fabulously good at being a barrier to entry into any community that chooses to use it, and not in a good way. When the community locks itself away behind technical walls, we exclude people based mostly on current technical ability.
The Mozilla case was a clear example of giving an “explanation” for something that upper management had decided for other reasons anyways.
They simply wanted to get rid off running their own infrastructure and having to actually moderate their own channels properly… hence they handed that off of EMS. I am sure originally they wanted to just use Slack (as they apparently do internally), but that would have been a PR disaster.
P.S.: I like Mozilla, but their upper management is complete crap.
Yes that’s the point