OnlyOffice is sadly a bit open-core with some features in the source code deliberatly disabled / restricted for non-customers.
This Dockerscript claims to reenable the mobile editors and also removes the artificial limit of 20 concurrent users.
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For the 20 user restriction yes, but the mobile web-editors are much more difficult to reenable. The code is there, but it is intentionally obfuscated to prevent people from re-enabling the mobile editors and the mobile apps themselves are closed source.
I like OnlyOffice, but their business practices are not the best IMHO.
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I have a love/hate relationship with Nextcloud for how bad they neglect personal users. They advertise as being an amazing cloud host solution for everyone but unless you use a partner provider you can’t get support as a personal user. Even the “gold” Nextcloud hosting providers will say they are powerless when it comes to fixing issues because they’re not paying for enterprise support licenses for their personal users. So we’re left with these long running issues (I have tickets that have been open since 2018 that are still not resolved) because Nextcloud GmbH has no incentive to fix.
It is indeed unfortunate that these bugs in the community document server are not fixed (or that it only works on x86 for that matter), but if you keep in mind to only use the web-editors (or the OO Desktop editors) it does work somewhat satisfactory, so removal seems not necessary. A big warning should probably be added though.
What’s the reasoning to use it over LibreOffice though? I’ve used LibreOffice for years now with no issue.
Collabora built Libreoffice Online (C++) to have the software processing happen on the server side. OnlyOffice (HTML5) is built to have the processing on the client side in the browser. From a user perspective I don’t think it matters, but I believe most hosting/solution providers looking to offer a whitelabel office suite opt for OnlyOffice because it requires less server resources, as document processing is happening at the edge (the users computer, not the server.) I’m oversimplifying here but that’s the high level afaik.
